Privacy Policy

Definitions

For the purposes of this Disclaimer:

• “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to CYC STATIONERY SDN. BHD.

• “Goods” refers to the items offered for sale on the Service.

• “Orders” means a request by You to purchase Goods from Us.

• “Service” refers to the CYC STATIONERY SDN. BHD., accessible from https://cycstationery.com/

• “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Privacy Policy

CYC STATIONERY SDN. BHD. respects Your privacy and is committed to protecting Your personal information. This Privacy Policy explains how We collect, use, store, disclose, and safeguard information when You access or use Our Service.

By accessing or using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect information that identifies, relates to, describes, or is reasonably capable of being associated with You.

The information We collect may include:

Personal Information

When You place an Order, contact Us, subscribe to updates, or interact with the Service, We may collect information including:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Payment-related information

• Order details and purchase history

• Any information You voluntarily provide to Us

Usage Information

When You visit the Service, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages viewed

• Date and time of visits

• Referring website information

• Website interaction data

This information helps Us understand how visitors use the Service and allows Us to improve functionality and user experience.

How We Use Your Information

We may use the information collected for various business purposes, including:

• Processing and fulfilling Orders

• Providing customer support

• Communicating regarding Orders and inquiries

• Managing customer accounts

• Improving the Service and website functionality

• Monitoring and analyzing website usage

• Sending updates, service notifications, or promotional communications where permitted

• Preventing fraud and unauthorized activities

• Complying with legal obligations

• Protecting the rights, property, and safety of the Company and its customers

Order Processing

Information collected during the ordering process is used to verify, process, and fulfill Orders.

Without certain information, We may be unable to complete transactions or provide requested Goods and services.

Marketing Communications

From time to time, We may send updates regarding products, services, promotions, or other information that may be of interest to You.

You may choose to opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in such communications or by contacting Us directly.

Cookies and Similar Technologies

The Service may use cookies and similar technologies to improve user experience and website performance.

Cookies are small data files stored on Your device that help recognize repeat visitors, remember preferences, and analyze website activity.

Cookies may be used for purposes such as:

• Maintaining website functionality

• Improving website performance

• Understanding user behavior

• Enhancing browsing experience

• Security and fraud prevention

Most web browsers allow You to manage cookie settings through browser preferences. Disabling cookies may affect certain features of the Service.

Disclosure of Information

We do not sell, rent, or trade Your personal information to third parties.

However, We may disclose information when necessary for legitimate business purposes, including:

Service Providers

We may share information with trusted third-party providers who assist with:

• Payment processing

• Website hosting

• Technical support

• Data storage

• Shipping and delivery services

• Business operations

These providers are permitted to use information only as necessary to perform services on Our behalf.

Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by governmental authorities, regulatory agencies, courts, or law enforcement bodies.

Business Transfers

In the event of a merger, acquisition, restructuring, sale of assets, or other business transaction, customer information may be transferred as part of the transaction, subject to applicable laws.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

While We strive to use commercially acceptable means to safeguard information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, We cannot guarantee absolute security.

Users are encouraged to take appropriate precautions when transmitting information online.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill the purposes described in this Privacy Policy

• Comply with legal and regulatory obligations

• Resolve disputes

• Enforce agreements and policies

When information is no longer required, We may securely delete, anonymize, or otherwise dispose of such information.

Third-Party Websites

The Service may contain links to third-party websites, applications, or services.

We do not control and are not responsible for the privacy practices, policies, or content of third-party websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

Children’s Privacy

The Service is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age. If We become aware that such information has been collected without appropriate consent, We will take reasonable steps to delete it.

Your Rights

Subject to applicable laws and regulations, You may have certain rights regarding Your personal information, including the right to:

• Request access to personal information held by Us

• Request correction of inaccurate information

• Request updates to incomplete information

• Withdraw consent where applicable

• Request deletion of information where legally permissible

• Object to certain processing activities where applicable

Requests may be submitted through the contact information provided below.

International Data Transfers

As We currently operate and provide services primarily within Malaysia, personal information is generally processed within Malaysia.

Should any transfer of information become necessary for operational purposes, We will take reasonable measures to ensure that such information receives an appropriate level of protection.

Changes to This Privacy Policy

We reserve the right to modify, update, or amend this Privacy Policy at any time without prior notice.

Any revisions will become effective immediately upon posting on the Service unless otherwise stated.

Your continued use of the Service after changes have been published constitutes acceptance of the updated Privacy Policy.

Contact Us

If You have any questions regarding these Privacy Policy, You may contact Us:

CYC STATIONERY SDN. BHD.
Address: BLK A1 #19-2, ION MEDINI 1, MEDINI SENTRAL 6, MEDINI, ISKANDAR PUTERI, 79250, JOHOR BAHRU, JOHOR
Email: cyc_stationery@outlook.com
Phone: 011-2092 3530